Withdraw Funds Back to Your Wallet
Withdrawals follow a similar path to deposits — you choose where the money lands, enter the amount, and we process it to your registered wallet. Your withdrawal destination must match the wallet linked to your account; we do not send funds to an unverified third-party account. Before your first withdrawal, account verification must be complete. Once that is done, requests go through
our withdrawal queue and land on your DANA, OVO or GoPay balance. We aim to keep that queue moving, though final timing depends on wallet processing on the receiving end.
- Open Withdrawal Panel — From your account dashboard, select the withdrawal option and confirm your registered wallet is showing correctly.
- Enter the Amount — Type the amount you want to withdraw. The panel will show any minimum amount that applies to your account tier.
- Complete Verification Check — If your account verification is pending, complete it before the request can be processed — this protects your balance.
- Confirm and Track — Submit the request and monitor your transaction history in the account panel for status updates.